Help & Support

Getting Started with Camorent

How to Rent Equipment

• Browse and Search: Visit our website to explore our catalog or use the search widget to find the equipment you need.
• Select a Product: Click on the product you’re interested in to view its description and specs on the product page.
• Rent Now: Click the “Rent Now” button. You’ll be redirected to our WhatsApp number where you can ask about the order and pricing directly.

Important Information

• Delivery: We do not offer delivery or shipping services for individual rentals. Delivery is available only for corporate clients and bulk orders.
• Rental Hours: Our rental products are available from 8 AM to 8 PM. Please return the equipment before 8 AM the next day to avoid additional charges. Returning after 8 AM will incur charges for the additional day due to our 8 to 8 cycle.

Documents Needed for Rental

• Aadhar Card
• Work Profile: Links to your Instagram, Facebook, Behance, etc.
• Cancelled Cheque

FAQs

• What documents are needed to rent equipment? You need a valid ID (like Aadhaar, PAN card, or passport), address proof, and for high-value rentals, we may also require a refundable security deposit.
• How long can I rent equipment? You can rent equipment for as long as you need—whether it’s a day, a week, or more.
• What if the equipment is damaged during the rental? Notify us immediately. Depending on the damage, charges may apply for repairs or replacement.
• Can I extend my rental period? Yes, you can extend your rental if the equipment isn’t booked by someone else. Contact us to arrange this.
• How do I return the equipment? Return the equipment by bringing it to our office or arranging a pickup. Ensure it’s in the same condition as when you received it.
• What if I’m late returning the equipment? Late returns might lead to extra charges. Contact us if you’re going to be late so we can find a solution.
• Is there a minimum rental period? Usually, our minimum rental period is one day. Some items might have different terms, so check the product details.
• What payment methods do you accept? We accept all major credit/debit cards, UPI, net banking, and digital wallets. Payments are secure and can be done online.
• Can I cancel my rental? Yes, you can cancel, but there may be a fee if you cancel within 24 hours of the rental start time. Check our cancellation policy for details.
• How do I track my order? Log into your account and check the “My Orders” section. We’ll also send you email updates about your order.

Technical Support

• Equipment Troubleshooting: If you have problems with the equipment, follow these steps:
  • Check the Manual: Refer to the user manual for troubleshooting tips.
  • Contact Support: If the issue isn’t resolved, contact our technical support team at at +918882507989.
• Maintenance and Care Tips: To keep the equipment in good shape:
  • Handle with Care: Avoid damaging the equipment.
  • Keep It Clean: Use proper cleaning materials to keep it dust-free.
  • Storage: Store in a safe, dry place when not in use.
• What to Do If Equipment Malfunctions:
  • Stop Using It: Immediately stop using the equipment.
  • Contact Us: Reach out to our support team for help. We might arrange a replacement or repair.

Contact Us

• Phone: +918882507989
• Email: [email protected]

Feedback and Suggestions

• Phone: +918882507989
• Email: [email protected]

Partnerships and Collaborations

If you’re interested in partnering with us, we’re open to collaborations. Contact us with your proposal:

• Partnership Inquiries: [email protected]

Thanks for choosing Camorent! We’re here to make your rental experience as simple and enjoyable as possible.